Travel without worries: Book with us and relax with our travel insurance

Book on our website and travel with complete security for you and your companions. Now, if you choose our Non-Refundable rate, you will exclusively enjoy a cancellation insurance that covers unforeseen events before the start of your trip.

  • Cancellation Insurance: Protect Your Trip When Confirming Your Booking.
  • This insurance becomes valid on the day the reservation is confirmed and prepaid, and it remains in effect until the check-in date.
  • You can cancel your booking and recover the prepaid amount for more than 20 reasons covered in the policy.
  • It covers the main unforeseen events that may arise before your trip: health, work, legal reasons, and more.

We Answer Your Questions

In what cases are cancellation expenses covered?

The insurance covers up to 25 reasons for cancellation

How can I cancel my reservation and request a refund for cancellation expenses?

If your situation falls under any of the covered reasons and you booked a Non-Refundable rate, please follow these steps:

  1. Contact us to request the cancellation of your reservation and obtain the invoice for the expenses.
  2. Contact the insurance provider at flexmyroom@arag.es, providing your personal details and policy number. Attach the invoice and proof of the cancellation reason.
  3. The insurance provider will get back to you as soon as possible with further instructions.

If you have any questions, you can contact the insurance provider.

Who is covered by the insurance?

The insurance covers the main reservation holder as well as their travel companions

Where can I find all the terms and conditions of the insurance policy?

You will receive an email on the day your reservation is confirmed with all the details of your insurance policyBook on our website and travel with complete security for you and your companions. Now, if you choose our Non-Refundable rate, you will exclusively enjoy a cancellation insurance that covers unforeseen events before the start of your trip.